Clear Signal Reputation (“Clear Signal”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have.

1. Information we collect

Information you give us. When you fill in a form on our website, message us, or contact us by email, WhatsApp or chat, we may collect:

• Your name
• Your email address
• Your business name
• Your website or Google Business Profile
• Links to the reviews or content you want us to assess
• Any other details you choose to share with us

Information collected automatically. When you visit our website, we may collect basic technical information such as your IP address, browser type, device type, pages visited and the time of your visit. This is collected through cookies and similar technologies.

2. How we use your information

We use your information to:

• Assess the reviews or content you send us
• Reply to your enquiry and communicate with you about our services
• Provide review removal, review generation and reputation management services
• Send you terms, quotes or invoices where relevant
• Improve our website and services
• Keep our website secure and prevent misuse
• Meet our legal and accounting obligations

We do not sell your personal information.

3. Legal basis for using your information

Where data protection laws require a legal basis, we rely on one or more of the following:

• Your consent, for example when you submit a form
• Steps needed to provide a service you have asked for
• Our legitimate interest in running and improving our business
• Compliance with legal obligations

4. How we share your information

We only share your information where needed to run our business, for example with:

• Service providers that help us operate the website, forms, email, chat and hosting
• Review platforms or other third parties, but only where needed to handle a case you have asked us to take forward
• Professional advisers such as accountants or lawyers
• Authorities, where the law requires it

Anyone we share information with is expected to keep it secure and use it only for the purpose it was shared for.

5. Cookies

Our website may use cookies to make the site work properly, remember your preferences, and understand how visitors use the site. You can control or delete cookies through your browser settings. Some parts of the website may not work properly if cookies are turned off.

6. How long we keep your information

We keep your information only for as long as we need it for the purposes described in this policy, including any legal, accounting or reporting requirements. When it is no longer needed, we delete or anonymise it.

7. How we protect your information

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your rights

Depending on where you live, you may have the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct or update your information
• Ask us to delete your information
• Object to or restrict how we use your information
• Withdraw your consent at any time

To make a request, contact us using the details below. We may need to confirm your identity before responding.

9. Third-party websites

Our website may link to other websites, including review platforms. We are not responsible for the privacy practices of those websites.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date it was last updated.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us at:

Email: eitan@clearsignalgrowth.com